Resources

Plain Answers to Real IT Questions

Articles for Western Pennsylvania business owners and managers, written by Carl Kunzmann. No jargon, no fear-selling. Just the information you need to make good technology decisions, whether or not we ever work together.

Budgeting · July 14, 2026

Managed IT Services Cost in 2026: A Practical Guide for Small Businesses

Real 2026 per-user ranges with named sources, the four pricing models in plain terms, what moves the number, and how to compare quotes line by line.

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Choosing a Provider · July 14, 2026

How to Choose a Managed Service Provider: 12 Questions to Ask

Twelve questions that expose how a provider really operates, the answers you want to hear, and the red flags that should end the conversation.

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Managed IT Basics · July 14, 2026

Break/Fix vs. Managed IT: Which Model Fits Your Business?

An honest comparison of the two support models: cost predictability, prevention, accountability, and when pay-per-incident is still the fair choice.

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Planning Ahead · August 4, 2026

Still on Windows 10? What the October 2026 Deadline Means for Your Business

Year 1 of Microsoft's paid Extended Security Updates ends October 13, 2026. What that deadline means, what it costs, and your three options, honestly compared.

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Plain answers, published regularly

We publish new articles regularly on the IT, security, and budgeting questions Western Pennsylvania businesses actually ask us. If there is a topic you would like us to cover, we would welcome the suggestion.

Have a question that cannot wait for an article? Please feel free to call us at (412) 265-6311 or book thirty minutes with Carl.